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Terms and conditions

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TERMS AND CONDITIONS

By using this website, you agree to be bound by these terms and conditions. This is a legal agreement (the “Agreement”) between benefitstrading Limited (“benefitstrading” or “we” or “us”) its successors and assigns, and you (“the Customer” or “you”) executing this Agreement. This document sets out the respective rights and obligations of both parties in connection with the services. benefitstrading is a FinTech company, providing an automated day-trading platform. benefitstrading uses its intelligent software system to identify price fluctuations amongst available cryptocurrency providers to provide its the Customers with the possibility to achieve fast and secure profits. Prior to accessing our website, it is recommended that you verify that the products and services we offer are not a violation of the regulations in your country of residence.

Acceptance of terms

This Agreement, which incorporates by reference other provisions applicable to the benefitstrading platform (the “Website”) including, but not limited to, the terms and conditions that apply to the use of the Website by the Customer. By using our Website, the Customer agrees to comply and be bound by all of the terms and conditions hereof. The right to use the Website is personal to the Customer and is not transferable to any other person or entity. The Customer is responsible for all use of the Customer’s account (under any screen, email address or password) and for ensuring that all use of the Customer’s account complies fully with the provisions of this Agreement. The Customer shall be responsible for protecting the confidentiality of the Customer’s password(s), if any.

Changed terms

benefitstrading shall have the right at any time to change or modify the terms and conditions applicable to the Customer’s use of the Website, or any part thereof, or to impose new conditions, including, but not limited to, adding fees and charges for use. Such changes, modifications, additions or deletions shall be effective immediately without notice. Any use of the Website by the Customer after such notice shall be deemed to constitute acceptance by the Customer of such changes, modifications or additions.

No provision of investment advice

This Website provides neither personal financial advice nor investment advice. The information provided does not take into account the individual nature of your investment objectives, financial situation or investment needs. It is your responsibility to evaluate whether the information contained on this Website is suitable for your individual investment objectives, financial situation or investment needs. You should carry out this assessment before making an investment decision based on the information contained on this Website. You can do this either yourself or by obtaining the help of an independent financial adviser. Unless expressly stated otherwise, the information on this Website does not constitute a recommendation to invest in any of the financial products or financial services offered by benefitstrading.

Cryptocurrency Trading

The Customer hereby understands that benefitstrading does not operate as a licensed Forex or commodity broker. benefitstrading operates only as a cryptocurrency trader. benefitstrading shall determine which cryptocurrencies will be made available for trading on the Website.

Risk Warning

benefitstrading is an cryptocurrency trading platform which by its nature carries a high level of risk and can result in substantial loss. The Customer hereby agrees to use the Website and the Services at his/her/its own risk. benefitstrading uses its software in order to conduct cryptocurrency trading activities for and on behalf of the Customer. However, the Customer hereby understands and agrees that benefitstrading does provide the Customer with the ‘software as a service’.

benefitstrading uses software algorithms to generate profits for the Customer. The algorithm anticipates price variations of cryptocurrencies on different cryptocurrency exchanges. The Customer hereby understands and agrees that benefitstrading will trade the Customer’s deposited funds on the Customer’s behalf. the Customer accepts that benefitstrading’ software is not an error free technological tool and you may therefore experience losses in value for various reasons, for no reasons in particular or due to causes which cannot always be anticipated or controlled due to the possibility of software errors, benefitstrading’ mistakes, wrong anticipations or wrong calculations (including with regards to price variations during the trading process).

The Customer hereby acknowledges and accepts that the Customer runs a great risk of incurring losses and damages as a result of trading in cryptocurrencies as cryptocurrrency trading takes place on extremely volatile, unregulated and speculative markets. Moreover the leverage obtained in cryptocurrency trading means that a small deposit can lead to losses or gains as trading does not occur on a regulated market. the Customer is hereby willing to take such risk and has taken his/her/its financial circumstances, level of experience in trading, risk appetite and investment objectives to trade into consideration.

benefitstrading shall be responsible for all the Customer’s losses arising from any investment based on the information provided on the Website. However, the Customer hereby agrees that the Customer has expressly authorised benefitstrading to conduct cryptocurrency trading activities on behalf of the Customer and using the Customer’s deposited funds at benefitstrading’ sole discretion (“Authorization”). Whenever benefitstrading generates a loss for and on behalf of the Customer, the Customer agrees that it will be deemed that such loss was actually generated by the Customer himself/herself/itself. The Customer hereby understands that by clicking on the “Pause/Suspend Trading” button the Customer may at any time withdraw the Authorization. Should the Customer attempt but fail to pause or suspend the Authorization due to the Customer’s bad Internet connection, the Customer acknowledges and agrees that benefitstrading shall not be held liable for continuing to trade on behalf of the Customer and with the Customer’s deposited funds. Indeed, in the event that the Customer clicked on the “Pause/Suspend Trading” button while the Customer’s Internet connection is bad, the Website’s front-end may erroneously indicate that the Authorization was paused or suspended. Therefore, in order to verify and ascertain that the Authorization was actually paused or suspended, the Customer shall reload the Website by clicking on the refresh button on his Internet browser. In the event that the Customer is unable to pause or suspend the Authorization due to the Customer’s poor Internet connection, the Customer shall immediately (i) inform benefitstrading’ 24/7 the Customer support agent of such issue and (ii) request such agent to proceed manually with the suspension or pausing of the Authorization. Should the Customer, in such circumstances, not contact immediately benefitstrading’ 24/7 the Customer support agent, the Customer hereby understands and agrees that the Authorization shall be deemed not to have been paused/suspended. Furthermore, if the Customer pauses or suspends the Authorization then benefitstrading (i) shall do its best to immediately close all open trading positions for and on behalf of the Customer, and (ii) will not open any new trading positions for and on behalf of the Customer. For instance, should the Customer decide that benefitstrading shall trade for and on the Customer’s behalf with a leverage of 1.40, this shall mean that if the Customer invests 2 Bitcoins, benefitstrading shall trade with 80 Bitcoins. Thus, after the Customer paused or suspended the Authorization, the Customer hereby understands and agrees that a few outstanding trades may still be executed by benefitstrading (in cooperation with third party trading partners) on behalf of the Customer. The Customer hereby understands and agrees that benefitstrading cooperates with third party trading partners (private individuals or enterprises) in order to be able to offer the Customer a certain leverage. Such third party trading partners both (i) invest in benefitstrading (by lending benefitstrading the necessary Bitcoins in order for benefitstrading to be able to offer the Customer such a leverage) and (ii) allow benefitstrading to use such trading partners’ private account (not owned by benefitstrading) to execute trades on a Bitcoin exchange platform for and on behalf of the Customer. The Customer here understands that such third party trading partners’ identity and transaction IDs (executed for and on behalf of the Customer) shall never be disclosed to the Customer because benefitstrading is bound by a strict confidentiality and non-disclosure obligation towards its trading partners.

Any opinions, news, research, analyses, prices, or other information contained on this Website are provided as general market commentary, and do not constitute investment advice.

Profit Sharing amongst the Customers

The Customer hereby understands and agrees that benefitstrading, in order to make trades, may use the Customer’s deposited funds together with the deposited funds of other Profticoins’ the Customers. When making trades using its software, benefitstrading may use the Customers’ deposited funds in an aggregated manner. In that case, if any such trade generates profits, the Customer shall receive a profit share in proportion of his/her/its investment it being understood that the overall profits generated by any such trade will also include the profit shares of other Profticoins’ the Customers.

Non-Disclosure of Transaction IDs & Bitcoin Addresses to the Customer

the Customer hereby understands and agrees that benefitstrading is bound by a strict non-disclosure obligation towards its trading partners regarding all transaction IDs and bitcoin addresses (including public and private keys) which such trading partners disclose to benefitstrading. benefitstrading shall not disclose all such transaction IDs and bitcoin addresses (including public and private keys) to the Customer.

Demo Trading Account versus Real Trading Account

Should the Customer register for a virtual/demo trading account, the Customer understands and agrees that the trading animations, as displayed on the dashboard and which show how and which cryptocurrencies are bought and sold by benefitstrading’ software, show off a number and frequency of trading transactions processed by benefitstrading’ software which are much higher than in reality (in order to make the Customer’s viewing experience more engaging and entertaining). In that case, the Customer hereby understands and agrees that trading animations will not accurately reflect benefitstrading’ actual trading activities. When the Customer registers for a real trading account, trading animations (displayed on the dashboard) constitute a much closer reflection of the reality of benefitstrading’ software trading activities as only a few trades per hour are visually displayed on the dashboard.

The Customer hereby understands and agrees that in the case of a virtual/demo trading account, in order to make the Customer’s viewing experience more engaging and entertaining, the dashboard will show a trade’s buy-and-sell processing time of 6 seconds. However, in reality (case of a real trading account), the Customer understands and agrees that any trade’s buy-and-sell processing time actually takes much longer namely several hours or days. For instance, benefitstrading may buy one cryptocurrency at one point in time and sell it thirty-six (36) hours later. benefitstrading will show the above-mentioned 6-second animation of that trade at the time of the sale namely at the very end of the 36-hour trading process. Thus, the potentially long cryptocurrency buying process is not communicated on the dashboard to the Customer who hold a demo/virtual account.

Privacy Policy

Please thoroughly review our Privacy Policy which also governs the Customer’s use of our website.

Products and services

Through the Website, benefitstrading provides the Customer with software-based daytime automated cryptocurrency trading services consisting in trading on behalf of the Customer by using the Customer’s deposited funds (collectively “Services”). The Services, including any updates, enhancements, new features, and/or the addition of any new website and/or software properties, or products and services offered on the Website shall all be subject to this Agreement.

To access the Website and make use of the Services, the Customer must complete a registration process and deposit the applicable funds. Once registered, the Customer may commence with trading immediately. the Customer acknowledges and accepts that in order to use the Services offered, benefitstrading charges a fee of 25% of the trading profits made by the Customer. The Customer hereby understands and agrees that benefitstrading will conduct cryptocurrency trading activities (i) on behalf of the Customer, and (ii) using the Customer’s deposited funds.

Responsibility of benefitstrading

The third parties who have developed any and all applications, software, and/or Communications Services referred to in the Agreement are not related to benefitstrading. benefitstrading shall therefore not be liable and/or accountable, directly or indirectly for these third party applications. The Services offered on our Website meet specific reliability criteria and are under the supervision of an experienced benefitstrading personnel, to evaluate and monitor trading behaviour. the Customer’s choice to trade and the settings on the Website are automated and therefore not susceptible to human intervention (unless in exceptional circumstances). benefitstrading does not guarantee that there will not be any delays in the execution of the provision of the Services or differences in the trading prices with respect to benefitstrading transactions versus that of the Customer, such is the norm of over the counter markets. benefitstrading does not guarantee a positive result for the Customer or a specific outcome.

Equipment

The Customer shall be responsible for obtaining and maintaining all telephone, computer hardware, software and other equipment needed for access to and use of the Website and all charges related thereto.

The Customer conduct

The Customer shall use the Website for lawful purposes only. The Customer shall not post or transmit through the Website any material which violates or infringes in any way upon the rights of others, which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights.

Buying and trading cryptocurrencies should be considered a high-risk activity.

Trading cryptocurrencies is a high risk investment. We therefore recommend strongly that you only invest according to what is suitable for your individual investment objectives, financial situation or investment needs. benefitstrading shall not be accountable, directly or indirectly, for any damage or loss incurred, alleged or otherwise, in connection to the use or reliance of any content you read on the Website.

benefitstrading offers its the Customers a leveraging range of 1:10, 1:20, 1:30 and 1:40. The more the Customer invests the higher their leverage range. The Customer understands and accepts that the higher the leverage range the higher the profit or loss per trade that may be experienced by the Customer. The Customer hereby accepts to take such risk.

Use of the services

The Services may contain trading information, e-mail services, bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, photos, files and/or other message or communication facilities designed to enable the Customer to communicate and trade (“Website Information”). The Customer agrees to use the Website Information only to post, send and receive messages and to trade. By way of example, and not as a limitation, the Customer agrees that when using the Website Information, the Customer will not: Use the Website Information in connection with surveys, contests, pyramid schemes, chain letters, junk email, spamming or any duplicative or unsolicited messages (commercial or otherwise). Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, obscene, indecent or unlawful topic, name, material or information. Use any material or information, including images or photographs, which are made available through the Services in any manner that infringes any copyright, trademark, patent, trade secret, or other proprietary right of any party.

Upload files that contain viruses, Trojan horses, worms, time bombs, cancel bots, corrupted files, or any other similar software or programs that may damage the operation of another’s computer or property of another. Register through a proxy if the Customer’s country of registration (for legal entities), residence or citizenship (for individuals) is included in the list of forbidden countries as provided below. Download any file posted on our Website that the Customer knows, or reasonably should know, cannot be legally reproduced, displayed, performed, and/or distributed in such manner. Falsify or delete any copyright management information, such as author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded on our Website. Restrict or inhibit any other the Customer from using and enjoying the Website Information. Violate any applicable laws or regulations. Create a false identity for the purpose of misleading others. Use, download or otherwise copy, or provide (whether or not for a fee) to a person or entity any directory of the Services or other the Customer or usage information or any portion thereof.

benefitstrading has no obligation to monitor all the information posted and exchanged on the Website and to which each the Customer has access (including trading information). However, benefitstrading reserves the right to review materials posted on the Website (including on community forums) and to remove any materials in its sole discretion. benefitstrading reserves the right to terminate the Customer’s access to any or all of the Website Information at any time, without notice, for any reason whatsoever. benefitstrading reserves the right at all times to disclose any information as it deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in benefitstrading’ sole discretion.

The Customer shall always use caution when giving out any personally identifiable information in any Website Information. benefitstrading does not control or endorse the content, messages or information found in any Website Information and, therefore, benefitstrading specifically disclaims any liability with regard to the Website Information and any actions resulting from the Customer’s participation in any Website Information. Managers and hosts are not authorized benefitstrading spokespersons, and their views do not necessarily reflect those of benefitstrading.

Member account, password, and security

The Services require the Customer to open an account, the Customer must complete the registration process by providing benefitstrading with current, complete and accurate information as prompted by the applicable registration form. The Customer also will choose a password and a the Customer name. The Customer is entirely responsible for maintaining the confidentiality of the Customer’s password and account. Furthermore, the Customer is entirely responsible for any and all activities that occur under the Customer’s account. The Customer agrees to notify benefitstrading immediately of any unauthorized use of the Customer’s account or any other breach of security. benefitstrading shall not be liable for any loss that the Customer may incur as a result of someone else using the Customer’s password or account, either with or without the Customer’s knowledge. However, the Customer could be held liable for losses incurred by benefitstrading or another party due to someone else using the Customer’s account or password. The Customer may not use anyone else’s account at any time, without the permission of the account holder.

Unfortunately, benefitstrading does not accept the registration of the Customers who are registered (for legal entities) in, citizens of or residing in the following countries: Austria, China, Germany, Ireland, Russia, Switzerland, United Kingdom and the United States. benefitstrading may immediately close the Customer’s account in the event that the Customer’s country of registration (for legal entities), citizenship or residence enacts laws or makes regulations which impose restrictions on or prohibit cryptocurrency trading activities.

Notices regarding services available on the Website

In no event shall benefitstrading and/or its respective suppliers be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of software, documents, provision of or failure to provide Services, or information available from the Services.

Disclaimer of warranty & Limitation of liability

The Customer expressly agrees that use of the Website is at the Customer’s sole risk. Neither benefitstrading, its affiliates nor any of their respective employees, agents, third party content providers or licensors warrant that the Website will be uninterrupted or error free; nor do they make any warranty as to the results that may be obtained from use of the website, or as to the accuracy, reliability or content of any information, Service, or merchandise provided through the Website.

The Website is provided on an “as is” basis without warranties of any kind, either express or implied, including, but not limited to, warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion, restriction or modification under the laws applicable to this Agreement.

The Customer specifically acknowledges that benefitstrading shall not be liable for the defamatory, offensive or illegal conduct of other the Customers or third parties and that the risk of injury from the foregoing rests entirely with the Customer.

In no event shall benefitstrading, or any person or entity involved in creating, producing or distributing the Website or the benefitstrading name of company software, be liable for any damages, including, without limitation, direct, indirect, incidental, special, consequential or punitive damages arising out of the use of or inability to use the Web site. The Customer hereby acknowledges that the provisions of this section shall apply to all content on the site.

In addition to the terms set forth above neither benefitstrading, nor its affiliates, information providers or content partners shall be liable regardless of the cause or duration, for any errors, inaccuracies, omissions, or other defects in, or untimeliness or inauthenticity of, the information contained within the Website, or for any delay or interruption in the transmission thereof to the Customer, or for any claims or losses arising therefrom or occasioned thereby. None of the foregoing parties shall be liable for any third-party claims or losses of any nature, including, but not limited to, lost profits, punitive or consequential damages.

Prior to the execution of a stock trade, the Customers are advised to consult with their broker or other financial representative to verify pricing or other information. benefitstrading, its affiliates, information providers or content partners shall have no liability for investment decisions based on the information provided. Neither benefitstrading nor its affiliates, information providers or content partners warrant or guarantee the timeliness, sequence, accuracy or completeness of this information. Additionally, there are no warranties as to the results obtained from the use of the information.

Monitoring

benefitstrading shall have the right, but not the obligation, to monitor the content of the Website including chat rooms and forums, to determine compliance with this Agreement and any operating rules established by benefitstrading and to satisfy any law, regulation or authorized government request. benefitstrading shall have the right in its sole discretion to edit, refuse to post or remove any material submitted to or posted on the Website. Without limiting the foregoing, benefitstrading shall have the right to remove any material that benefitstrading, in its sole discretion, finds to be in violation of the provisions hereof or otherwise objectionable.

Indemnification

The Customer agrees to defend, indemnify and hold harmless benefitstrading, its affiliates and their respective directors, officers, employees, agents and its third party content providers from any and all claims, losses, liability, costs and expenses, including attorneys’ fees, arising from the use of the Website, or from your violation of the terms and conditions of this Agreement.

Intellectual Property

All content, trademark, service mark, trade name, logo and icon is the property of benefitstrading or its affiliates or agents and are protected by law and international treaties and provisions relating to copyright. The Customer agrees not to remove copyright notices or other indications of protected intellectual property rights of any material you print or download from the Website. You will not obtain intellectual property rights, or any right or license to use such material or the Website, other than those set forth herein. Images displayed on the Website are property of benefitstrading. You agree not to upload, post, distribute or reproduce any information, software or other material protected by copyright or other intellectual property right (including rights of publicity and privacy) without first obtaining permission from the copyright owner and the prior written consent of benefitstrading.

Complaints handling process

benefitstrading aims to provide the highest possible service to our the Customers. In the unlikely event that you are dissatisfied with our Services for any reason, you are to contact our the Customer services team in the first instance via: [[email protected]] Our team will resolve any misunderstandings to the best of their abilities. Should they be unable to resolve the matter with you and you wish to raise the issue to a formal complaint, you may then refer it to [[email protected]]. Please ensure to set out the complaint clearly and in writing. We will investigate the matter and provide you with regular progress updates. We will attempt to investigate and resolve the matter within 40 business days of receiving your written complaint. If you are not satisfied with the outcome of our investigation, you may then refer the complaint to an independent organisation for review, namely the Financial Services Ombudsman.

Termination

Either benefitstrading or the Customer may terminate this Agreement at any time. Without limiting the foregoing, benefitstrading shall have the right to immediately terminate the Customer’s account in the event of any conduct by the Customer which benefitstrading, in its sole discretion, considers to be unacceptable, or in the event of any breach by the Customer of this Agreement.

The Customer may request to withdraw from the Services provided on the Website, within the Customer area, at any time. The withdrawal notice will take benefitstrading twenty-one (21) calendar days to process from the date the Customer submits their intention to withdraw. Once a withdrawal notice has been effected, the Customer is responsible for ensuring that all trading transactions are terminated to avoid losing funds. Should the Customer lose any money after having requested a withdrawal, the above 21-day withdrawal notice period may be extended because benefitstrading’ support agent, before proceeding with such withdrawal, will first systematically confirm with the Customer that the Customer made his/her/its decision to withdraw money with full understanding and awareness that the Customer withdraws such money with a loss. Should the Customer confirm to benefitstrading’ support agent his/her/its decision to withdraw such money with a loss, the Customer hereby understands that benefitstrading will under no circumstances cover, refund or be liable for such loss whether the withdrawal has already been carried out or not. Besides, due to technical problems, the Customer understands and agrees that the above 21-day withdrawal notice period may be extended without benefitstrading incurring any liability for such delay in proceeding with any withdrawal.